“I remember a customer. She came in, she had a clothing voucher. She selected some clothes, and before she left, she told me, ‘You have an aura about you. Whatever you’re doing, keep on doing it. Because you pretty much made my day, just being able to be in your presence.’
And that stuck with me, and I thought about that constantly through my day. When I tend to get a little frustrated and overwhelmed with problems and life itself I thought about that. She didn’t know me, and that’s the feeling she got just by being in my presence.
I like to give back, I think that’s pretty much my calling in life, to give back to people. And I’ve enjoyed that for 20+ years, and I think that’s probably the reason I’m still here.”